Terms of service

Terms & Conditions

Last Updated: June 2026

By accessing, browsing, or purchasing from Smile Core, you agree to be bound by these Terms & Conditions.

Product Use Disclaimer

All products sold by Smile Core are intended for personal use only.

Customers acknowledge that:

β€’ Products are used at their own discretion and risk.

β€’ Individual results may vary.

β€’ Smile Core does not guarantee specific results or outcomes.

β€’ Customers should follow all product instructions provided.

β€’ Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.

Limitation of Liability

To the fullest extent permitted by law, Smile Core shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our products.

Our total liability shall not exceed the amount paid for the product purchased.

Orders & Payments

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order at our discretion, including cases involving suspected fraud, pricing errors, or product availability issues.

Prices are displayed in South African Rand (ZAR) unless otherwise stated.

Shipping

Delivery times are estimates only and may vary due to courier delays, customs processing, weather conditions, or other circumstances outside our control.

Smile Core is not responsible for delays caused by third-party shipping providers.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Opened or used oral care products may not be eligible for return due to hygiene and safety reasons.

Accuracy of Information

We strive to ensure all product descriptions, images, pricing, and information are accurate. However, we do not guarantee that all content is error-free, complete, or current.

Intellectual Property

All content on this website, including logos, branding, graphics, product descriptions, and website content, is the property of Smile Core and may not be copied, reproduced, or distributed without written permission.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will become effective immediately upon publication on our website.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

hello@smilecore.co.za